1. Commitment to Health Data Privacy
At GAYATRI DIAGNOSTIC, we are deeply committed to protecting the privacy, confidentiality, and integrity of your Personal and Sensitive Medical Health Information (PHI). This Privacy Policy explains how we collect, store, and safeguard your data.
2. Information We Collect
- Patient Demographics: Full Name, Age, Gender, Mobile Number, Email Address, and Home Address.
- Medical & Clinical Records: Doctor's prescription slips (uploaded photos or PDF files), referring physician name, and pathology test histories.
- Location Coordinates: Optional GPS location captured strictly for phlebotomist doorstep navigation.
- Payment Transaction Data: Transaction reference IDs (Credit/Debit Card details are handled directly by PCI-DSS compliant Razorpay and are never stored on our servers).
3. How We Use Your Information
- To register patient diagnostic records and generate unique barcoded sample identifiers.
- To dispatch trained sample collectors to your home address.
- To send automated SMS/WhatsApp alerts for booking confirmations and digital report readiness.
- To enable self-service test report tracking and PDF downloads via authenticated Receipt numbers.
4. Health Data Confidentiality
We never sell, rent, or trade your medical or personal details to third-party advertisers. Access to patient results is strictly restricted to certified laboratory technicians, pathologists, and authorized medical staff.
5. Data Security
All database records and report files are protected with industry-standard encryption, SSL transmission protocols, and role-based access control firewalls.
6. Contact Our Privacy Officer
If you have questions or concerns regarding your health data, please contact: contact@gayatridiagnostic.com or call +91 94242 71822.